YOURS TRULY INTRODUCTIONS – PRIVACY AND COOKIES POLICY

 

Yours Truly Introductions is a privately owned introduction agency, which takes your privacy very seriously. I, Louisa Sheridan, Yours Truly’s owner, ask that you read this Privacy Policy carefully as it contains important information about what to expect when I collect personal information about you and how I will use your personal data.

This policy applies to information I collect about visitors to Yours Truly’s website and people who register for the services of Yours Truly.

1   What information do I collect about you?

Before you register for my service you will be required to complete an on-line contact form and a Personal Profile Form, which I will subsequently go through with you at the interview stage. I will collect the following personal information from you:

1.1              Name

1.2              Postal address, email address (if applicable), mobile, landline and work telephone numbers (if acceptable)

1.3              Date of birth

1.4              Other personal information, which is relevant and required in order to process your registration and to provide the services,which you
                   have requested eg educational background,marital status, hobbies and pastimes,family information etc.

1.5              I do not receive information about you from any other source.

2      How I will use the information about you

The information gathered from you at interview stage is then entered onto a bespoke database in order to process your registration and to create your Personal Profile document. This information is then used by me to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the goods and services in general. Your Personal Profile document needs to be approved by you before it is sent to potential introductions and does not reveal your surname, home address, email address or any contact telephone numbers.

I may also use aggregate information and statistics for the purposes of monitoring website usage in order to help me to develop Yours Truly’s website and its services. I may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

3       Marketing

If you agree, I may also contact you about other Yours Truly products and services I think may be of interest to you.

It is not Yours Truly’s policy to provide your information to third parties whose products or services may be of interest to you.

4        Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

5         How I protect your information

I have put in place the following security procedures and technical and organisational measures to safeguard your personal information.

The destruction (shredding) of your paper Personal Profile Form and accompanying interview notes immediately upon transferring your information to my computer database at the beginning of your contract term. This does not include your signed Terms and Conditions and signed privacy policy, which will be stored in paper form at Yours Truly’s business address in a lockable storage system.

Access to Yours Truly’s computer database is only possible with the use of passwords by Louisa Sheridan, Yours Truly’s owner.

Your contract’s duration is twelve months. At the end of the twelve-month contract you will be contacted by me to discuss either extending your contract or terminating it. Upon termination, all of the information held about you (both paper and digital/electronic) will be destroyed/deleted.

6          Access to your information and updating and correcting your information

You have the right to request a copy of the information that I hold about you. If you would like a copy of some or all of your personal information then please contact me on 01892 667750.

7          Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

8          Changes to Privacy Policy

Yours Truly keeps its Privacy Policy under regular review and will place any updates on this web page.

9          How to contact me

Please contact me if you have any questions about Yours Truly’s privacy policy or information I hold about you by emailing me at Louisa@yourstrulyintroductions.co.uk or telephoning me on 01892 667750.